Solved

Emails not sent

Dear Freshdesk Team,


I'm having trouble getting verification emails for my Agents to enter to the account. To be honest, there isn't any emails going out. Like if a customer created a tickets, he doesn't get an email.


I need help

1 Comment

Sorry to hear that,Jordan. I'll have this converted into a private ticket and one of our support heroes will get in touch with you for further troubleshooting.Not to worry, we can get this sorted at the earliest possible :)


Cheers!