Customized CSS snippet for changing priority colours

The 3px wide colour-marker for the priority of a ticket is just very small and can hardly be seen.

As the admin area doesn't provide any settings for the priority-colour-handling, we want to add a custom CSS snippet to (at least) make the colour-markers more visible.

Does anybody have done sth like this already? We thought about adding

  td.priority-border priority-urgent, td.priority-border priority-medium {



to the custome CSS section of the portal, but we dont know changes like this causes any troubles.



1 Comment

Hi Sam,

Can you please let me know if you're looking to modify the priority colours for the agent interface ? I'm afraid you'd not be able to modify the css for agent portal whereas the portal customisation feature available from the Estate plan allows you to customise the end user portal.


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