Freshdesk Mint release notes for 4th January, 2018
- Google Calendar integration with Mint
- Ticket Templates available in Mint
- Canned Responses and Scenario Automations for agents available in Mint
- Freshchat Integration on Mint - Freshchat end user widget for trial accounts, estate & forest plan customers (admins only)
- Mint is available in 10 languages: Russian, French, Dutch, German, Br.Portuguese, Tr.Chinese, Italian, Thai, Swedish and Spanish LA
- Mail delivery failure notification for compose email in Mint
2 people like this
Is there an ETA for auto-ticket assignment on Mint?
Instert canned responsed are inserted AFTER my signature. Not at the cursor position...
Very irritating :D
@Mike : The auto-assignment on MINT is already on production. Let us know if you're facing any issues with the option.
@Dennis : We're working on the cursor position issue and it's marked as one of the high priority items. You can follow the thread here to know more updates on the issue .