Freshdesk release notes for 18th January, 2018

Enhancements (2):

  • While configuring a condition in the supervisor rule, multiple values can be selected for a field.
  • Freshdesk - Freshworks integration. Learn more here.

Bug fixes (3):

  • Bug fix for portal name placeholder not working in email notification templates.
  • Bug fix related to inline images being incorrectly attached as files to the emails.
  • Bug fix related to Russian characters being removed from the name of the from: email address.

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