Freshdesk Release Notes for February 9th, 2018

Enhancements (1):

  1. Ability to create a contact on the go while creating a child ticket.

Bugs (3):

  1. Bug fix related to the description not changing on application of a new template.

  2. Bug fix related to accasional template sidebar breakage 

  3. Bug fix related to lag in fetching templates on the ‘new ticket’ page.

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