Freshdesk Mint Release Notes for February 13th, 2018
- Team Huddle now shows read receipts for messages
- Ability to drag and drop attachments with multiple files selected on the Ticket details page
- Alert message to discard content, when user navigates away from the page
- Mint missing attachment reminders on ticket details page
- TeamViewer integration
3 people like this
Correction, it appears that bounces are handled if you use Freshdesks email, but not customer servers. It does not appear that a read receipts exist in any form.
I would appreciate any feedback.