Freshdesk Mint Release Notes for February 13th, 2018

Enhancements (5):

  • Team Huddle now shows read receipts for messages
  • Ability to drag and drop attachments with multiple files selected on the Ticket details page
  • Alert message to discard content, when user navigates away from the page 
  • Mint missing attachment reminders on ticket details page
  • TeamViewer integration

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1 Comment

Correction, it appears that bounces are handled if you use Freshdesks email, but not customer servers. It does not appear that a read receipts exist in any form.

I would appreciate any feedback.

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