Solved

old agent is not delete

Hello,


we have agents that we can not remove ( in attachment )


Website : http://support.itga.fr/agent


I do not find how to remove them


Thank you Fabien

1.png
(25 KB)

Hello Fabien,


Can you please check if the agent is listed as an account administrator ? If yes, it would be possible only by another account administrator. The hierarchy is as follows : Account administrator > Administrator > Supervisor


Cheers!

Hello,


my account is not administrator :)


You can close this ticket.


Bye

Fabien

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