Hi, i think my account was blocked and I got this error message
"Unable to load page.
We encountered an unexpected problem (check your network connection)"
This might have been a result of your trial subscription expiry. Can you please let us know the plan that you'd like to continue on so that we can re-activate the account?
I would like to continue with sprout plan.
Can you please confirm if this is your helpdesk url - h*****dev.freshdesk.com with the company name as "Handit Sistemas" ?
Hello, yes, this is my helpdesk url
We've moved the account to the sprout plan.