Private Notes Issue
When i post a private note it comes out public.
When i post a public note it comes out public.
Has anyone else had this problem, i obviously want private notes to be private!
How can i fix it?
Can you please let us know if you're an administrator in your account? The behaviour shouldn't occur unless you've an app installed in your account.
Yes i am an administrator.
Can you please navigate to Admin -> Apps section and see if you've installed the Note manager app?
i think i've fixed it, the below was turned on.
Glad to know that,Mrowley. Happy Freshdesk-ing !