Solved

Private Notes Issue

When i post a private note it comes out public.

When i post a public note it comes out public.


Has anyone else had this problem, i obviously want private notes to be private!

How can i fix it?


Thanks.


Hi,


Can you please let us know if you're an administrator in your account? The behaviour shouldn't occur unless you've an app installed in your account.


Cheers!

hi,

Yes i am an administrator.

Hi,


Can you please navigate to Admin -> Apps section and see if you've installed the Note manager app?


Cheers!

i think i've fixed it, the below was turned on.



image


Glad to know that,Mrowley. Happy Freshdesk-ing !


Cheers,

@

Login or Signup to post a comment