Answered

Can we edit the look and feel of the CSAT surveys?

Hi - 


Reviewing this: https://support.freshdesk.com/support/solutions/articles/215321-setting-up-customer-satisfaction-surveys. Is there a way to change the look and feel of the survey by editing the HTML/CSS somewhere? 


Best Answer

Hi Chris,


You can edit the layout of the customer satisfaction survey page by including your code below this liquid filter in the Portal layout section.


{% if  portal.current_page == 'csat_survey' %}

//your code here

{% endif %}


Cheers!

1 Comment

Answer

Hi Chris,


You can edit the layout of the customer satisfaction survey page by including your code below this liquid filter in the Portal layout section.


{% if  portal.current_page == 'csat_survey' %}

//your code here

{% endif %}


Cheers!

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