Import Contacts from CSV doesn't finish
I started import of contacts from a CSV file 3 days ago, but it does not complete... The import button is still greyed out.
What to do?
Could you please help us with your freshdesk domain url? That would enable us to look at the status of the import and help you with a latest update.
We've recently introduced the contact import status bar and the ability to clear the blocked import right from the agent interface. Detailed release notes available here -> 5th July - Release notes