Freshdesk release notes- 20th June,2018 ✍️


        Google contacts integration: (Mint)

                            One of our most popular integrations, Google Contacts, is now available on Mint. You can install the app from here.

Bug Fixes:

  1. Ticket creation success message:

                      We noticed that the confirmation message, post ticket creation, on the portal didn't show up for select accounts. A fix has been rolled out to handle this case.

  2. Article visibility on Search:

                        Articles with visibility set to "Agents" weren't showing up in the search results and only the publicly available articles were listed. This has been fixed now.

App Marketplace:


            SimplesatAllows you to create free surveys and embed them into the ticket replies in Freshdesk


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