Freshdesk release notes- 20th June,2018 ✍️

Enhancements:


        Google contacts integration: (Mint)

                            One of our most popular integrations, Google Contacts, is now available on Mint. You can install the app from here.

Bug Fixes:

  1. Ticket creation success message:

                      We noticed that the confirmation message, post ticket creation, on the portal didn't show up for select accounts. A fix has been rolled out to handle this case.

  2. Article visibility on Search:

                        Articles with visibility set to "Agents" weren't showing up in the search results and only the publicly available articles were listed. This has been fixed now.


App Marketplace:

 

            SimplesatAllows you to create free surveys and embed them into the ticket replies in Freshdesk



Cheers!



Login or Signup to post a comment