Freshdesk release notes- 20th June,2018 ✍️
Google contacts integration: (Mint)
One of our most popular integrations, Google Contacts, is now available on Mint. You can install the app from here.
- Ticket creation success message:
We noticed that the confirmation message, post ticket creation, on the portal didn't show up for select accounts. A fix has been rolled out to handle this case.
- Article visibility on Search:
Articles with visibility set to "Agents" weren't showing up in the search results and only the publicly available articles were listed. This has been fixed now.
Simplesat: Allows you to create free surveys and embed them into the ticket replies in Freshdesk