Answered

Importing Historical Outlook Emails To Freshdesk

Hi, 


I can't figure out how to do this - can you help please?


I want to be able to find and link these historical emails to new enquiries where necessary and see them in a customer's timeline.


So they also need to be imported as closed tickets.


Thank you


Best Answer

Hello Rory,


We don't have a native app that can help you migrate emails from Outlook but a few of our solution partners can help you with the migration as a professional service. You can find the options for migration services here.


Cheers!

1 Comment

Answer

Hello Rory,


We don't have a native app that can help you migrate emails from Outlook but a few of our solution partners can help you with the migration as a professional service. You can find the options for migration services here.


Cheers!

Login or Signup to post a comment