Problem with Single Sign On using SAML & Auth0

I'm unable to make it work in a stable way. Sometimes works, sometimes don't.

After reading this two tutorials:

Here's my SAML2 configuration:

  "audience": "",
  "mappings": {
    "email": "Email",
    "given_name": "User.FirstName",
    "family_name": "User.LastName"
  "nameIdentifierFormat": "urn:oasis:names:tc:SAML:2.0:nameid-format:emailAddress",
  "nameIdentifierProbes": [
  "signatureAlgorithm": "rsa-sha256",
  "digestAlgorithm": "sha256",
  "lifetimeInSeconds": 3600,
  "signResponse": true,
  "createUpnClaim": false,
  "passthroughClaimsWithNoMapping": false,
  "mapUnknownClaimsAsIs": false,
  "mapIdentities": false

Application Callback URL: (also added to Allowed Callback URLs)

Also, I added fingerprints in Freshdesk admin, and like I said, sometimes works ok but most of the cases, don't.

What I'm missing?

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1 Comment

Not able to validate my saml response giving signature validation issue. but from my end it is validated on 

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