Answered

Is there a way to export Ticket contents?

Hi all,


I am trying to export all my ticket data but I could not manage exporting ticket contents (like the messages in a support ticket from the customers and corresponding responses of them from our support team). 


Any Suggestions?



Best Answer

Hello Arda,


You can export the complete account information including ticket conversations from the Admin -> Account section if you're the account admin. You can click on the Export now button to get the entire data in your account which includes your tickets, solutions, forums and the list of customers in the form of XML.

Cheers!


Answer

Hello Arda,


You can export the complete account information including ticket conversations from the Admin -> Account section if you're the account admin. You can click on the Export now button to get the entire data in your account which includes your tickets, solutions, forums and the list of customers in the form of XML.

Cheers!

Hi there,


Thanks for the solution it was very helpful. 


Regards,

Arda

Thanks Arda. Hang around the Community and you'll find a lot of exciting stuffs :)


Cheers!

Login or Signup to post a comment