Answered

How do we bulk merge 5 tickets?

How do we bulk merge multiple tickets at once? For example, one clients sends 5-8 emails with 6 photos each (due to his email limitations) and we need to bulk merge instead of one by one.


Best Answer

Hi,


It is now possible to merge multiple tickets from the ticket list view. Here's a snapshot of the option :


image


Cheers!


2 people have this question

Hi Saksiri

As of now you can merge tickets one by one from the Tickets page -->> Merge option.

We will bring support for multiple merge soon

regards
Vijay
Answer

Hi,


It is now possible to merge multiple tickets from the ticket list view. Here's a snapshot of the option :


image


Cheers!

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