I want to use email@example.com for email going out from FreshDesk
I am not able to receive the activation email.
From which email or IP is it coming from so I can can search our mail server logs ?
The emails would usually come from email.freshdesk.com domain. If you'd like to know the IPs from which we'd send those emails, please reach out to our support team at firstname.lastname@example.org. Our Support heroes will be able to help you with the specific IP information.