Searching tickets based on custom field with type string does not work
it seems that searching for tickets based on string type custom field does not work. here is my query: https://eubby05.freshdesk.com/api/v2/search/tickets?query="cf_property_code:'wales'"
tried both curl via command line and postman but both didn't work.
i tried the number type custom field and it's working fine.
3 people have this question
Same problem. Any solution?
I have the same problem, too. I'm looking to integrate this with our ordering system and I need to be able to do lookups against my custom field to do that.