REST API and Custom fields Update
I cannot update custom field dropdown in a ticket using the REST API. I can create a new ticket, so that works fine. Can anyone help me out? See attachments...
Thx - Arnoud van Heumen
2 people have this question
So, is there a Solution yet? Have the same problem.
Want to update the field via API and in my opinion it is not possible.
Not with Text-Value nor with Dropdown-ID-Value
For everyone searching for the solution it´s something I found on stackoverflow after wasting some time trying to update my custom_fields into my ticket.
I don´t know if I am able to post external links but the solution is something like this:
Don´t use like mentioned in the api
You can search on Stackoverflow for the post: