Jira Plus Plugin not update status on FreshDesk

Hi,


I have instaled the Jira Plus Plugin on FreshDesk, but it don't update the freshdesk ticket status on i update the status on jira.


Follow in atachmment a video to show this problem.


Thanks.

mp4
1 Comment

Hope you got this fixed Gabriel, if not I made some more detailed notes for another user here:

https://support.freshdesk.com/support/discussions/topics/312161

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