Solved

Unable to Setup DKIM

I realize there are a number of threads here with a similar topic, but they are marked as answered and I wanted to make sure this gets attention as it is still happening. Just as in the other threads, I am trying to setup DKIM for my email address, but am unable to do so as when I click create it takes me to the old login screen and then crashed upon login.


Would love to get this fixed.


Same problem here. Is freshdesk ignoring this problem?

Hi Folks!

Sorry about the delay in response.


Does the issue still persist? If yes, please drop in an email to support@freshdesk.com along with the screenshots of the DKIM setup. Our support ninjas will have this investigated for you.


Cheers!