Answered

Where did Harvest integration go?

Hello, a few months ago, I saw Harvest integration within Freshdesk.  This was a main reason I chose this service.  In the Admin of my account, I no longer see Harvest or Freshbooks integrations.  Am I looking in the wrong area, or did these integrations get removed?  If so, how would I get them back as I rely on my team making entries into Harvest directly from the tickets they are working on.


Thank you in advance for any help or guidance you would be able to provide.


Best regards,


-Jay


Best Answer
Hi Jay

I think you have selected SPROUT plan, which doesn't support Freshbooks/Harvest Integration. Its available only in Blossom & Garden plans.

You can change your plan from Admin -->> Account settings and select Blossom plan

regards
Vijay
1 Comment

Answer
Hi Jay

I think you have selected SPROUT plan, which doesn't support Freshbooks/Harvest Integration. Its available only in Blossom & Garden plans.

You can change your plan from Admin -->> Account settings and select Blossom plan

regards
Vijay