Cannot hard delete contacts created by API more then 2 months.

When I tried to hard delete  contacts by API it can take long time. For example, one of contact in deleting state more then 2 months,

It's really impossible to work with Freshdesk.


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Ticket was created https://support.freshdesk.com/support/tickets/3794286


 


1 person has this problem

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My solution:

1. Get by API list of contacts which have stated "deleted"

2. Try to hard-deleted it again.


Just "Deleted Agents" are still here.

Does anyone know how to get rid of the message "Deleting"? Contact is being deleted for 2 hours.

Thank you.

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