Software Import from .csv
Hello! I would like to request the ability to do a software import. We currently have a solution in place outside of Freshservice that does an audit of our systems and dumps the results (computer name, program name, publisher, and program version number) to a .csv file. We'd like the ability to upload the .csv file to Freshservice and have the software results associated with the corresponding computers. I understand that the Freshservice Probe does this, but we would prefer to continue to use our in-house solution. Thank you for your consideration!