Loaning out Multiple Assets in a Single Ticket
I was looking through some freshservice forums and I could not find anyway to allow requesters to request more than one device to loan out (example: if an employee needed to borrow multiple ipads). If there is some way I can allow requesters to request a number of assets in one ticket please let me know.
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When creating a Service Catalog item you can select "Show Quantity" and they can request more than one asset. I don't know of a way to allow them to select multiple types of assets
Hey Dan thanks for the reply,
I was looking at the show quantity feature and it works great if it they are trying to request a normal service item but if it is marked as a loaner the show quantity feature goes away.