https://[mydomain].freshconnect.io/404 + freshdesk disconnecting

I'm having a problem on google chrome where on freshdesk is automatically logging me out when the freshconnect widget appears. 


This problem isn't happening when I login using EDGE. 


When I log into freshconnect.io, then after a few seconds I automatically get redirected to a 404 page. 


Any idea where this might be coming from ? I am a SPROUT plan.

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