API Token seems to expire

Our app links to a folder within FreshDesk that pulls articles into the app in a Notification panel.


The token is generated using the credentials of one of our developers, who does not log into FreshDesk.


It seems that after a period of inactivity, the token generated expires and the developer has to log in to refresh it. Almost as if freshdesk stops the API token working if the user has not logged into freshdesk for some time.


Is this expected behaviour?


`GET https://example.url.com ` resulted in a `403 Forbidden` response:

{"code":"access_denied","message":"You are not authorized to perform this action."}

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