Solved

ticket emails are bouncing

since a few days the emails for my ticket responses are bouncing. This kinda makes the helpdesk pointless, as I don't think customers are getting my responses anymore.


it has worked reliably for years. Nothing has changed here.


cinemaplugins is my account.






1 person has this problem
1 Comment

Hello Paul,


We are sorry to hear of this. 


We have sent an email to discuss this at length with you to troubleshoot further.


Cheers!