Firefox redirect issue

When I click the notification email and the Freshdesk opens in a new Firefox tab, it gets stuck in a loading loop. Looks to be an issue with being "Forbidden to the page" When I edit the URL to HTTPS, no issues - it loads fine.

Hello Anthony,

Good day! 

I tried to reproduce the issue which you've mentioned above but was unable to. If the issue persists, kindly write to support(at) and one of our support folks will assist you further on this.