Freshdesk doesnt send emails
My account does not send any type of mail, I cannot respond to my clients and I do not receive any of the notifications that I have active.
Note: tickets arrive but I cannot answer my clients
Apologies for the delay in getting back.
We believe your issue with the email notifications has been sorted by one of our support agents. Please feel free to write to firstname.lastname@example.org in case of any further queries.