contact search is not working for new users
Searching for contact is not working for new contact. For old contact, search is working. Can you please check?
While account details page is available.
I tried searching the aforementioned contact using the email address and the contact did show up:
I can see that your query has been addressed by one of our support reps as well. Please write to us at support(at)freshdesk.com should you require further assistance on this.