Solved

contact search is not working for new users

Searching for contact is not working for new contact. For old contact, search is working. Can you please check?


https://crunchgallery.freshdesk.com/

 

Contact - ravi+18dec@winnow.co is not available in search but account is available. https://prnt.sc/qcfwpo


While account details page is available.


https://crunchgallery.freshdesk.com/a/contacts/2043064102079

1 Comment

Hello Ravi,


I tried searching the aforementioned contact using the email address and the contact did show up:





I can see that your query has been addressed by one of our support reps as well. Please write to us at support(at)freshdesk.com should you require further assistance on this.

 

Cheers!