Solved

You are not authorized to access this Freshchat account.

Hi there,

I cannot login to my freshchat account anymore.
I'm always getting this message after using my login credentials:

"You are not authorized to access this Freshchat account."


I'm still getting e-mails about new tickets from customers.

Thank you.

1 Comment

Hi Juan,


Are you still facing issues with logging into your Freshchat acconunt? 


If yes, please drop an email to support@freshchat.com and one of our support ninjas would be able to resolve your issue right away. 


Thanks!