Solved

Verify email

Hi,

I have verified quite a few emails recently for different email addresses for inbound emails to the help desk.

These have all worked flawlessly.

However, I have one email address that doesnt want to verify!  It seems the actual verification email is not being delivered to the mailbox.

I have tested the email box and it is receiving emails fine from other sources.

Thanks


1 person has this problem

Same here.

Fresh desk support helped me out with this one. Not quite sure what they did but they said they fixed it for me and they did.

Fix confirmed: as soon as I read your message I tried and it worked. Thanks. No updates from freshdesk tho.

Hello there!


Apologies for the delay in response. I believe this has been resolved by our support team @Miles and glad to know it worked for you as well @Claudio. Please feel free to write to support@freshdesk.com anytime and we would be happy to help!


Cheers!