Extend customer support to the field with Field Service Management
Some customer problems need to be solved in person. But businesses typically use different solutions to manage their helpdesk support and field service, which makes it difficult for support teams to collaborate and deliver memorable experiences to customers. Are your customers often annoyed at having to repeat themselves to your helpline agents and field service representatives?
Join our webinar to understand our fresh approach to Field Service Management. We'll show you how you can bring your field support teams onboard Freshdesk, how you can simplify your workflows, and deliver excellent field service to your customers.