Customer portal ticket status translation

Hello, 


I have 2 languages on my freshdesk solution, english and french. 

I created 2 more ticket status on my English side (New and Waiting for third party) and after translated them into the "Translate ticket field".

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My issue is that the translation work because i can see my new status on franch agent side when i work on the app, but on the customer portal my new ticket status stay in english.


On the agent side:

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On customer portal :

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I'm always in trial and will go to the blossom plan after that, so i don't think that the customization of the portal is a solution. 


Thanks,

Cédric

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