Hash tag (number symbol) for Contact at start of email address doesn't work


One of our customers/contacts has asked us to setup them up in our "Freshdesk" helpdesk system with an email address that starts with the # symbol.

i.e. #ThisIsMyEmail@something.com

When I try to create this contract I get the message that this contact already exists (which it doesn't), so I can't create them.

Is there an problem with symbols in email addresses for Contact? I believe that the # symbol is ok to be encoded in UTF-8 and therefore should be ok?

Is this a bug?

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