IP address blacklisted due to spamming

I have mail forwarded from my Zoho.com email account to my freshdesk  to create my support tickets.


Just this morning, emails are no longer being accepted by Freshdesk from Zoho:


Technical details of the failure:
Your IP Address 136.143.188.73 is blacklisted for spamming.


Zoho's IP address 136.143.188.73 is not currently listed on any blacklists:


https://mxtoolbox.com/SuperTool.aspx?action=blacklist:%20136.143.188.73&newAppVersion=1


Can Freshdesk please remove the above IP from their blacklist so my tickets can come through again? TIA.



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