Employee Onboarding Enhancements

I really like the employee onboarding feature but it could use some tweaks.


First a couple easy ones that would help a lot:

  • Default the due date on the tickets created to be the start date for the new employee
  • Copy the hiring manager on the tickets created so they are aware of the ticket status
  • Allow us to add longer text descriptions to the service request items that the hiring manager can see to explain what those items are

A little more difficult one:
  • Provide a way to track the service request items with the user being onboarded.  The idea being that we will eventually need to offboard them and it would be helpful to have a checklist of all the systems we need to de-provision their access.

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