Agent Signature and Canned Response with latest update

 We have agent signatures with a blank line above them.  All canned responses have been formatted so there is a space at the end of the canned response and no blank line.  This properly inserted the canned response before the latest update.  To get it formatted properly now we have to add two blank lines above the signature to work with our existing canned responses.  This is problematic because when typing a normal response we have to delete the extra space.  The other option is to edit all canned responses.  Can you please fix this formatting back to the way it worked before so we don't have to edit every canned response?  Problem started yesterday or today.

Login or Signup to post a comment