Agent Delegations for assignments

It would be very helpful if there were agent delegations (not just approval delegations) in the system.  When staff is out, it would be very beneficial if they could assign a delegate that sends all of their notifications and they see all of their work during the set time out of the office.  It basically works the same as s the thee approvals but with everything in the system.  It looks as if this was mentioned 4 years ago but FS never responded.  


https://support.freshservice.com/support/discussions/topics/313915/


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