Solved

Simple SSO

Hi There, 


We're trying to configure our platform to connect to Freshdesk using Simple SSO but can't see that as an option. 


Is there a way to use Simple SSO as the only option to access or support portal?


Thanks,

Justin

1 Comment

Hello Robert,

Hope you are well during these trying times. Regarding your ask, we have moved our authentication platform to a newer version called the Org V2. In which we aren't supporting simple SSO as a provision. However you can configure other common types of SSO like the JWT SSO, SAML, OAuth etc...

You can refer to this link for the same.
https://support.freshworks.com/support/solutions/folders/274996 

I hope that helps. Cheers!

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