Connect Freshdesk API to Google Sheets

Howdy everyone! 

API Connector is a Google Sheets Add-On that allows you to connect any endpoint from the Freshdesk to Sheets. For example, this is how you would retrieve your open tickets:

1) Get your API key from the "Profile Settings" screen in Freshdesk.

2) Copy the following URL into "API URL Path" inside API Connector:

3) Base64 encode your API key by appending :X on the end and using this tool

4) Set your key:value headers as Authorization: Basic {encoded}

4) Run your request to get your data in Google Sheets!


The tool is free with optional paid upgrade. For a more detailed tutorial, head over to our Knowledge Base article. Hope this tool is helpful for y'all!

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