Error to create a new ticket


I need help.

When my users are creating new ticket they are receiving this message (attached image).

Somebody can help me please?

Thanks in advance.



The same issue.....any idea?



Hi Leonardo, 

I'm still doing tests with permissions, I'm sure that something was updated but the support don't say anything... Free accounts... We are alone...

If I get some news I will come to update.

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