Include the 'Company' field in the Bulk Edit tool

When we find duplicate companies, or a ticket is just assigned to the incorrect company, the company has to be reassigned manually. Not a problem if there are just a couple of tickets, it's not a huge issue, but we have run across this issue when 50 or 100 tickets have been assigned to the wrong company. Fixing these is very time consuming when it has to be done one ticket at a time.


Login or Signup to post a comment