Sort ticket search results by Last Modified instead of relevance
Sorting be relevance ironically rarely ever gives me a relevant search result.
I usually am either looking for a ticket I worked on by name, ticket number, or by the user who submitted it, and this is all that I need for it be "relevant" to what I am searching for.
It would be nice if the Search results just did best match for this information sorted by most last modified.
Right now a search for "john" would give results in random date order, but it would be much more useful if it searched for all "john" matches and then sorted them by date order most recent to oldest.