Our customers cannot open a ticket - they receive a page of 403 error: You are not authorized to access portal
Our helpdesk webpage is https://euliviahelp.freshdesk.com
Thank you for your help,
Apologies for the delay in getting back here. We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!