Captcha doesn't work
2 people have this problem
I think problem is browser specific. Tried in Chrome/FF/IE & Safari, works fine here
Thank you for reaching out to us through our forums.
Do your customers generally access your support site via your default Freshdesk URL or they access the custom domain support.mssoftware.com?
If so, please check whether they try hitting your portal with an https. Because, if they do so, there will be an error in the captcha loading since SSL is not enabled in your account.
Please do run a check on these and give me an update.