Answered

SSL for widget

Hi,

 

Can we get a secure version of the Feedback widget? The non-https causes errors when used on secure pages.

 

Thanks,

Sam


Best Answer

Hi Sam,

Use this Script for SSL in the Widget

 

<script type="text/javascript" src="https://s3.amazonaws.com/assets.freshdesk.com/widget/freshwidget.js "></script>
<script type="text/javascript">
FreshWidget.init("", {"queryString": "", "buttonText": "Support", "buttonColor": "#ffffff", "buttonBg": "#b73595", "alignment": "4", "offset": "450px", "url": "https://yourwebsite.freshdesk.com", "assetUrl": "https://s3.amazonaws.com/assets.freshdesk.com/widget"} );
</script>

 

Please do try and let us know.

 

regards

Vijay


1 person has this question

Hi Sam,

Yes, we're working on this. We found the issue to be with the freshdeskwidget.css that points to a non-ssl url. we will fix this and update you

 

thanks and regards

vijay

Answer

Hi Sam,

Use this Script for SSL in the Widget

 

<script type="text/javascript" src="https://s3.amazonaws.com/assets.freshdesk.com/widget/freshwidget.js "></script>
<script type="text/javascript">
FreshWidget.init("", {"queryString": "", "buttonText": "Support", "buttonColor": "#ffffff", "buttonBg": "#b73595", "alignment": "4", "offset": "450px", "url": "https://yourwebsite.freshdesk.com", "assetUrl": "https://s3.amazonaws.com/assets.freshdesk.com/widget"} );
</script>

 

Please do try and let us know.

 

regards

Vijay

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