Is the API documentation complete
I want to write a small app that polls for any open urgent tickets.
The API shown here http://freshdesk.com/api/tickets/ shows methods for getting every ticket, and getting all tickets for a user by email.
I was wondering if there was some options that aren't currently documented, such as by priority and/or by status.
If not I can still just grab every ticket ever and scan through using XPath but that causes a bit more of a burden on bandwidth than I would like to avoid if possible.
1 person has this question
How did you go with this James?
You can find our latest API documentation here. We're sunsetting API V1 soon and we advise all users to migrate to the API V2 asap.