internal server error (500) on using API
I'm new on using freshedesk APIs.
In my first attempt to add a new ticket using 'POST' method, I receive this error every time.
For sure I'm doing something wrong.
Is there any c# sample I can attach to?
Yes. I did.
Not in this forum though.
Take a look at:
We had an Issue in ticket creation through API. Could you please check now
If its not working, Could you please share us the code at email@example.com . I will ask one of the developers to look at it.
It will be great if you could mention your account url too
Thanks and Regards
The main problem here is that the API gives you a 500 error with no useful information in it. It's not even JSON, it's an html page. This makes debugging API errors infuriating!